Tomasz Nowak

Currently senior manager at Cisco Technical Support (TAC) in Krakow. Previously Tomasz was responsible for Professional Services for Central Europe at Nokia and held multiple roles at Nortel Networks (Project Manager, Service Manager). During his professional career he successfully built high performing teams and grew world class experts. Throughout the years he also acquired substantial experience in the customer management space.

Areas of expertise:

  • Building organisations/operational and delivery models
  • Strategic planning
  • Customer service
  • Mentoring and coaching